Privacy Policy

Last updated: January 2025 · GigaNode Technologies Private Limited

1. Data we collect

When you place an order, we collect your name, email address, phone number, billing address, and GST number (if applicable). We also collect technical data such as IP addresses, browser type, and usage logs for service operation and security purposes.

2. How we use your data

Your data is used to provision and manage your hosting services, generate GST invoices under GigaNode Technologies Private Limited, communicate service updates, and comply with Indian legal requirements including the Information Technology Act 2000 and the Digital Personal Data Protection Act 2023.

3. Data sharing

We do not sell your personal data. We share data with payment processors (for order fulfilment), our data centre provider (for server provisioning), and government authorities when required by law. All third parties are bound by data processing agreements.

4. Data retention

Account and billing data is retained for 7 years as required by Indian tax law. Technical logs are retained for 90 days. You may request deletion of non-mandatory personal data by contacting [email protected].

5. Cookies

Our website uses essential cookies for session management and a CSRF token for security. We do not use advertising cookies or third-party trackers. The WHMCS client area (my.giganodes.host) has its own cookie policy.

6. Your rights

Under the DPDP Act 2023, you have the right to access, correct, and request erasure of your personal data. You may withdraw consent for non-essential data processing at any time. To exercise your rights, email [email protected].

7. Contact

Privacy queries: [email protected] Data Fiduciary: GigaNode Technologies Private Limited, Indirapuram, Ghaziabad, Uttar Pradesh 201014, India.